Call Nexus(888) 639-5766Book a Ride
NEXUS Dispatch

A live command center for every trip.

Coordinate requests, assign drivers and vehicles, monitor progress and communicate with patients and facilities in real time.

Requests Pending Active Completed
Trip board Fleet Livecare

Dispatch workspace

Focus by operation area

Cards stay hidden by default. Select one area to open it in full focus mode and keep the team on the current task.

Realtime status loading

Focused workspace

Dispatch
Nexus calling

Incoming calls

Callbacks originate through Twilio using (888) 639-5766. The dispatch line rings first; answer it to connect the caller.

Open Communications to load recent calls.
Dispatch intake hub

Broker, customer and facility request intake

Modernized intake with service-aware rates, return-trip wait-time logic and shared dispatch standards.

Live Operations

Trip management

No trips need attention

Driver coverage

Driver roster (on-duty + off-duty)

Loading

Loading driver roster

Fleet visibility

Fleet + staffing details

Loading

AI dispatch recommendations

Decision support only. Dispatchers remain responsible for assignments and safety decisions.

Demand forecast