Non-emergency medical transportation

Non-emergency medical transportation across Maryland, Washington, DC, and Northern Virginia

Nexus Medical Transit provides planned non-emergency medical transportation (NEMT) for passengers who need more than a curbside ride. Our drivers provide door-through-door support — help from inside the pickup location, secure boarding, and an accompanied arrival at check-in — and our team coordinates trip details with caregivers and facilities so pickup, appointment, and return stay aligned. Book a single ride or set up recurring transportation for ongoing treatment.

Nexus provides planned, non-emergency transportation. If this is an emergency, call 911.

Choose the right ride

How booking works

  • Tell us pickup, destination, appointment time, and mobility needs.
  • We match the vehicle and crew to the passenger.
  • Track the ride with LiveCare and get updates from pickup through arrival.

Frequently asked questions

What is non-emergency medical transportation?

NEMT is planned transportation to healthcare — appointments, dialysis, therapy, discharge home, and facility transfers — for passengers who don't need emergency care but do need an accessible vehicle and assistance.

How far in advance should I book?

Book as early as you can; planned trips let us match the right vehicle and crew. Call (888) 639-5766 and we'll confirm what we can schedule.

Can a caregiver ride along or coordinate the trip?

Yes. Caregivers and authorized facility staff can help set up trip details and receive status updates.

What areas do you serve?

Maryland, Washington, DC, and Northern Virginia — see our Maryland, DC, and Northern Virginia pages for detail.

Next step

Request non-emergency medical transportation or speak with our team.

Start online, then keep passengers, family members, and facilities aligned through one coordinated transportation workflow.